{"id":3774,"date":"2022-11-22T10:11:19","date_gmt":"2022-11-21T23:11:19","guid":{"rendered":"https:\/\/simerr.une.edu.au\/quicksmart\/?p=3774"},"modified":"2025-12-10T15:20:36","modified_gmt":"2025-12-10T04:20:36","slug":"position-available-simerr-it-support-officer","status":"publish","type":"post","link":"https:\/\/simerr.une.edu.au\/quicksmart\/2022\/11\/22\/position-available-simerr-it-support-officer\/","title":{"rendered":"Position Available: SiMERR IT Support Officer"},"content":{"rendered":"\n<p>\n\nAre you interested in a career with&nbsp;<em>QuickSmart<\/em>&nbsp;through the SiMERR National Research Centre at the University of New England? We are currently looking for a new part-time IT Support Officer to join our team! Please see our website for more details:&nbsp;<a href=\"https:\/\/simerr.une.edu.au\/quicksmart\/come-work-with-us\/\">https:\/\/simerr.une.edu.au\/quicksmart\/come-work-with-us\/<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Description:&nbsp;<\/strong>IT Support Officer, part time, fixed-term to 31 December 2023 (with the possibility of extension)<\/li><li><strong>Position Number:<\/strong>&nbsp;222305<\/li><li><strong>Link to UNE Jobs webpage:<\/strong>&nbsp;<a href=\"https:\/\/www.une.edu.au\/jobs-at-une\/current\">https:\/\/www.une.edu.au\/jobs-at-une\/current<\/a><\/li><li><strong>Applications Open:&nbsp;<\/strong>18 November 2022 \/ 00:00:01<\/li><li><strong>Applications Close:&nbsp;<\/strong>28 November 2022 \/ 23:59:59<\/li><li><strong>For further information, please contact:<\/strong>&nbsp;Alwaleed Alssamani (aalssam2@une.edu.au \/ 02 6773 3809)<\/li><\/ul>\n\n\n\n<p>The IT Support Officer will provide IT Help Desk services for schools implementing the&nbsp;<em>QuickSmart<\/em>&nbsp;program and specialist IT support to SiMERR staff and projects.&nbsp;<\/p>\n\n\n\n<p>To be successful in this role, you will:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>provide specialist knowledge and support to SiMERR staff and schools on the effective implementation of IT functionality, software and systems;<\/li><li>Respond to questions or requests for information and work to diagnosis and resolve reported IT incidents;<\/li><li>actively participate in all call management;<\/li><li>Develop and refine procedures relating to the Help Desk;<\/li><li>Provide software and hardware support to SiMERR staff;<\/li><li>Participate in SiMERR projects assisting in the analysis of technical issues and the design, development and implementation of solutions; and,<\/li><li>Ensure knowledge of the Rules, Policies and Procedures of the University.<\/li><\/ul>\n\n\n\n<p> Please visit <a href=\"https:\/\/www.une.edu.au\/jobs-at-une\/current\">https:\/\/www.une.edu.au\/jobs-at-une\/current<\/a> to apply for the position. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you interested in a career with&nbsp;QuickSmart&nbsp;through the SiMERR National Research Centre at the University of New England? We are currently looking for a new part-time IT Support Officer to&#8230; <a href=\"https:\/\/simerr.une.edu.au\/quicksmart\/2022\/11\/22\/position-available-simerr-it-support-officer\/\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"class_list":["post-3774","post","type-post","status-publish","format-standard","hentry","category-jobs-at-simerr"],"_links":{"self":[{"href":"https:\/\/simerr.une.edu.au\/quicksmart\/wp-json\/wp\/v2\/posts\/3774","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simerr.une.edu.au\/quicksmart\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/simerr.une.edu.au\/quicksmart\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/simerr.une.edu.au\/quicksmart\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/simerr.une.edu.au\/quicksmart\/wp-json\/wp\/v2\/comments?post=3774"}],"version-history":[{"count":1,"href":"https:\/\/simerr.une.edu.au\/quicksmart\/wp-json\/wp\/v2\/posts\/3774\/revisions"}],"predecessor-version":[{"id":3775,"href":"https:\/\/simerr.une.edu.au\/quicksmart\/wp-json\/wp\/v2\/posts\/3774\/revisions\/3775"}],"wp:attachment":[{"href":"https:\/\/simerr.une.edu.au\/quicksmart\/wp-json\/wp\/v2\/media?parent=3774"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/simerr.une.edu.au\/quicksmart\/wp-json\/wp\/v2\/categories?post=3774"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/simerr.une.edu.au\/quicksmart\/wp-json\/wp\/v2\/tags?post=3774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}